Product Care
PRODUCT CARE RECOMENDATIONS
We use throws, blankets and cushions throughout our lives, from birth until our sunset years; they can be found in almost every home. They grow with us, taking on a variety of roles; wrapping a new-born baby, decorating our first home, providing soft comfort and warmth as we sleep. These treasured items create some of our cosiest and happiest memories and, just as we like to guard our precious memories, so we must also know the basics of taking care of our favourite natural items.
Wool Product Care
All wool is washable, you just need to know how to handle it properly to keep its softness and longevity. How we dry a washed wool product is also very important. Do not wash your wool unless absolutely necessary. Like all soft furnishing products, wool loves fresh air and a light breeze so if you think your wool product needs freshening up, try hanging it outside for a few hours on a nice day but keep it out of strong sunlight.
Cold Machine Washing Wool
When washing a wool product in an automatic washing machine please use the delicate programmes – cold wash, wool wash, hand wash, no more than 30 degrees – and wash on its own (1 throw per wash), not with any other items. Please do not use a powder detergent, just liquid. You could also use special wool fabric softeners, but only a very small amount and rinse your throw thoroughly afterwards as leaving some of the softener in the item could cause stains, unpleasant odour or provoke allergies.
Cold Hand Washing Wool
For smaller items like little blankets and cushion covers you may want to wash them by hand. Fill a bathtub or large bucket with lukewarm water, add some mild soap suitable for washing wool and leave your wool item to soak for about an hour. After it has soaked gently rub any soiled parts using another part of the throw or cushion cover. When it has been washed all over drain the water then refill with clean water and leave to soak for another 15 minutes – you can repeat this several times until you are happy all of the soap has been washed out. Then follow the recommendations below for drying.
Do Not Bleach Wool
Please do not bleach a wool product as it will destroy the wool fibre and will spoil your woollen item.
Drying Wool
Do not tumble dry your wool product. Instead we advise you to lay it flat to dry. When you take the item out of the machine, or have finished hand washing, it will be quite wet so gently squeeze out any excess water (do not wring!). Lay it down on top of a cotton towel on a flat surface, smoothing out any wrinkles (if it is a large item then fold it carefully to a quarter of the size). It is essential that the item is placed on top of an absorbent material, such as a towel, as the moisture from the wool will be absorbed downwards. Change the towel underneath regularly until the wool is completely dry (if the weather is nice this can be done outside but remember to keep it out of direct sunlight). Do not shake or hang a wet wool product as this could cause damage.
Ironing Wool
You can gently iron a wool product using the steam settings on your iron. Do not press too hard, to keep the softness, and use a mid to low heat setting.
Dry Cleaning Wool
If you are not confident to wash wool yourself then we advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
By following these recommendations, you can enjoy the lasting quality of wool for many years to come.
Cotton Product Care
Warm Washing Cotton
When washing a cotton product in an automatic washing machine we advise you to use the delicate programmes – cold wash, wool wash, hand wash, no more than 40 degrees – and wash on its own (1 throw per wash), not with any other items. Please do not use a powder detergent, just liquid. You could also use fabric softener, but only a very small amount and rinse your throw thoroughly afterwards as leaving some of the softener in the item could cause stains, unpleasant odour or provoke allergies.
Do Not Bleach Cotton
Please do not bleach your cotton product as it will destroy the fibre, affect the colour and will spoil the quality of your cotton item.
Drying Cotton
You can tumble dry your cotton product on a low heat. Do not shake or hang a wet cotton product as this could cause damage. If not tumble drying then dry flat as per the recommendations for drying wool products.
Ironing Cotton
You can gently iron a cotton product on higher heat.
Dry Cleaning Cotton
If you are not confident to wash your cotton product yourself then we advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
By following these recommendations, you can enjoy the lasting quality of cotton for many years to come.
Alpaca Product Care
Do not wash
Do not bleach
Do not tumble dry
Do not iron
Dry Clean only
We advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
Linen/Wool Blend Product Care
Do not wash
Do not bleach
Do not tumble dry
Do not iron
Dry Clean only
We advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
Rug Product Care
We recommend regular vacuuming to keep your rug in good condition and free from dust and dirt.
Wool Garment Care
Like all fashion garments, wool loves fresh air and a light breeze so if you think your wool garment needs freshening up, try hanging it outside for a few hours on a nice day but keep it out of strong sunlight.
Cold Machine-Washing Wool Garments
When washing a wool product in an automatic washing machine please use the delicate programmes – cold wash, wool wash, hand wash, no more than 30 degrees – and wash on its own (1 garment per wash), not with any other items. Please do not use a powder detergent, just liquid. You could also use special wool fabric softeners, but only a very small amount and rinse your garment thoroughly afterwards as leaving some of the softener in the item could cause stains, unpleasant odour or provoke allergies.
Cold Hand Washing Wool Garments
For smaller items like jackets and scarves you may want to wash them by hand. Fill a bathtub or large bucket with lukewarm water, add some mild soap suitable for washing wool and leave your wool item to soak for a little while. After it has soaked gently rub any soiled parts using another part of the garment. When it has been washed all over rinse with clean water several times until you are happy all of the soap has been washed out. Then follow the recommendations below for drying.
Do Not Bleach Wool
Please do not bleach a wool garment as it will destroy the wool fibre and will spoil your woollen item.
Drying Wool
Do not tumble dry your wool garment. Instead we advise you to lay it flat to dry. When you take the item out of the machine, or have finished hand washing, it will be quite wet so gently squeeze out any excess water (do not wring!). Lay it down on top of a cotton towel on a flat surface, smoothing out any wrinkles (if it is a large item then fold it carefully in half). It is essential that the item is placed on top of an absorbent material, such as a towel, as the moisture from the wool will be absorbed downwards. Change the towel underneath regularly until the wool is completely dry (if the weather is nice this can be done outside but remember to keep it out of direct sunlight). Do not shake or hang a wet wool product as this could cause damage.
Ironing Wool
You can gently iron a wool garment using the steam settings on your iron. Do not press too hard, to keep the softness, and use a mid to low heat setting.
Dry Cleaning Wool
If you are not confident to wash wool yourself then we advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
By following these recommendations, you can enjoy the lasting quality of wool for many years to come.
Linen Product Care
Warm Washing Linen
When washing a linen product in an automatic washing machine we advise you to use the delicate programmes – cold wash, wool wash, hand wash, no more than 40 degrees – and wash on its own (1 item per wash), not with any other items. Please do not use a powder detergent, just liquid. You could also use fabric softener, but only a very small amount and rinse your item thoroughly afterwards as leaving some of the softener in the item could cause stains, unpleasant odour or provoke allergies.
Do Not Bleach Linen
Please do not bleach your linen product as it will destroy the fibre, affect the colour and will spoil the quality of your linen item.
Drying Linen
You can tumble dry your linen product on a low heat. Do not shake or hang a wet linen product as this could cause damage. If not tumble drying then dry flat as per the recommendations for drying wool products.
Ironing Linen
You can gently iron a linen product on higher heat.
Dry Cleaning Linen
If you are not confident to wash your linen product yourself then we advise you to use a dry-cleaning service. This circle sign means your item can be dry cleaned and the letter inside tells the cleaners which chemical to use.
By following these recommendations, you can enjoy the lasting quality of linen for many years to come.