Update regarding Supply policy
Please read through the information below to familiarise yourself with changes to our Supply policy for 2019:
To date it has always been our policy that, when you place an order with J.J. Textile, we will guarantee not to supply anyone else in your postcode area within 12 months of your last order date. Lately we have felt the need to review this policy and make some changes, which we would like to outline for you below.
As a small business ourselves we are keen not to decline opportunities to make new contacts but we also wish to maintain and nurture the good relationships we already have with our valued customers, with the aim that our businesses grow in success together. With this in mind, our policy for new orders regarding supplying businesses in the same area is as follows:
- For our customers that spend on average more than £2000 per year with us with regular orders, we will guarantee not to supply anyone in the same area postcode for 12 months from your last order – so you will keep your exclusivity as the only J.J. Textile stockist in your area for as long as you continue to place your regular orders*.
- For our customers who stock our products seasonally, or who order less regularly, we are happy to continue to supply your business whenever you need, but we will be unable to keep your exclusivity as a J.J. Textile stockist in your particular postcode area should we be approached by another business wishing to place a new order. We are, of course, always happy to supply you with information regarding other stockists in your area should you wish to have access to this information.
Just to be clear, for any orders placed before 31/12/18, the former policy will still apply, and we will continue to keep your business as the exclusive stockist of J.J. Textile products in your area for 12 months from your last order date*. After this time the new policy will then apply. For all new orders placed from 1/01/19, the new policy will take immediate effect with the aim that, by the end of 2019 our new Supply policy will apply to all businesses that we are supplying.
You are welcome to contact us with any questions you might have regarding this policy so please do email firstname.lastname@example.org and let us know how we can help.
As always, we are grateful for our ongoing relationship with you and we look forward to continuing to do business with you.
* We are unable to guarantee this exclusivity should any of our current stockists open up an additional business premises in your area.